Contact Data Hub Support
The Data Hub Support website provides easy online access to various types of technical support and additional product information.
Support is accessed using the following address: www.zapbi.com/support
Some materials on the Data Hub Support Center website may require you to log in to view them. You must be registered with the Support Center website to log in. If you have not been supplied with login credentials, contact your account manager or partner.
Support Site Links in the Online Help
The online help contains numerous links that point directly to different web pages within the support site. If your default web browser is already logged into the support site, you will be automatically taken to the correct location when you click a link. Otherwise, you will first be asked to provide your registered email address and password.
Support Site Contents
Once you register and log in to the website, the following information is available:
- General information (e.g. how to register with Zap and how to use the Support Center website).
- Knowledge Base articles.
- Forums.
- Training materials.
- Help desk access (including a method to submit requests and track your submitted requests).
- Information on support plans and service options.